Online Shopping: The Pros and Cons
One of the major, revolutionary changes to people’s shopping habits all over the world is the introduction of online shopping spaces. It’s been a great blessing to many, and made many companies all over the world extremely rich. Products are cheaper online due to the reduced costs of overheads, while the competition from many other online retailers drives prices even lower. Stock levels tend to be higher as well, and many of the major ones offer free delivery and fantastic returns policies.
However many of the major online retailers now act as store fronts for many “sellers.” Smaller businesses that operate through larger fronts. The problem with these smaller retailers is they’re often mismanaged; their customer service support isn’t as good or efficient as the big companies. Also with delivery times varying in length depending on the option you choose, if faulty goods arrive it can increase your wait for your items enormously.